Welcome to Kompass Benefit Consultants Ltd!   Thank you for taking the time to learn more about our company philosophy and how we
go about doing business in the world of Employee Benefits.
 
Is customer service important to you and to your employee benefits package?
 
Are you concerned about your current employee benefits premiums?
Are they fair?
Does your plan provide the best benefits possible for your premiums?
 
Would you appreciate a broker that works for you?  Not them?
 
Kompass Benefit Consultants works hard to provide the best service possible for the best premiums possible. Concentrating on the employee benefits industry and the upcoming trends, we are constantly learning and educating ourselves to serve you. With several years experience working behind the scenes with one of the major employee benefits providers, Kompass Benefits brings underwriting experience, administration knowledge, and a full understanding of the rating process to help with pricing negotiation.
 
We are committed to providing you with the highest quality customer service possible. At Kompass Benefits, we believe customer service is as important as the premium savings. Some of the main focuses of our customer service policy includes:
 
  • Call backs/responses within 24 hours; same day if possible
  • Removing as much administration work “off your desk” as we can
  • Market analysis of our clients’ employee benefits plans every 2 years; striving to get the best rates possible
  • Guidance and assistance through disability claims process
  • Quarterly follow up and checking in
  • Direct communication and management of employees’ inquiries
 
These are just a few of the quality services you can expect from Kompass Benefits on an ongoing basis. We customize our service to your needs. Client references are available upon request.
 
Please feel free to use our inquiry link to ask for more information or address any concerns you may have. We will be more than happy to reply to your request within 24 hours.
 
“If we don’t take care of our customers, someone else will.”
- UNKNOWN
 
“You don't earn loyalty in a day.  You earn loyalty day-by-day.”
  - JEFFREY GITOMER
     
 

"My business involves assisting my clients in all aspects of their business finances and payroll. I have engaged the services of Kompass Benefits to put together Group Benefit plans for several of my clients. I found that it was a very pleasant experience in that they did all the leg work and we were presented with several options and rates to choose from. It saved us time and money and the customer service has been excellent. Kompass Benefits even came and met with the employees to tell them about the chosen plan and to answer their questions. The business world operates at its best when we let those with specific areas of expertise work for us as we take care of our own area of expertise. This is exactly what you get when you use Kompass to navigate your Group Plan for you. I will continue to recommend the services of Kompass Benefits to all of my clients."

 
  [Pam Chorney - Professional Account Management]  
  “Karen has been a huge help in finding us, a small company, the best benefits coverage available. Her knowledge and experience shines through. Her professionalism is top notch! We are beyond satisfied with the service Karen offers. Keep it up!”    
  [Leigh-Ann - Canadian Accreditation Counsel of Human Services]  


  “Karen Duhamel has been my benefits consultant for the past couple of years, I have always found her to be very profession, approachable, pleasant , and easy to talk to. I also really appreciate the fact that Karen always returns my messages. She has helped me a great deal to understand the benefits program and to walk me through many different situations. Karen does a great job and I am glad to have her as my consultant.”  
  [Susan - Wild Game Consultants]  
  “Kompass Benefit Consultants have always
been able to assist us in finding the
optimum employee benefits package for
costs that make sense. Karen goes
above and beyond for her clients,
explaining everything along the way.
We couldn’t have asked for a better
person to deal with and would highly
recommend her to anyone…”
 
  [Kristen, Preferred Carriers Inc.]  
     
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